Apps & Bits
Meet Lorina

The AI Receptionist built for the insurance industry

Stop managing calls and start managing your agency. Lorina handles your inbound volume—answering FAQs, qualifying leads, and booking appointments so your team can focus on growth.

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Manual receptionist bottlenecks
The Challenge

The cost of a missed call is too high

Between overflow during peak hours and routine service requests, your most expensive staff often spend their day as glorified switchboard operators.

  • High volume of routine administrative calls
  • Missed calls during busy periods or lunch breaks
  • Expensive live answering services with limited knowledge
  • Difficulty qualifying leads before they reach producers
Solution

How we solve it

Lorina doesn't just take a message. She qualifies the prospect and prepares a full intake file for your producers.

  • Answering calls naturally and intelligently
  • Handling routine FAQs about the agency
  • Qualifying and capturing lead information
  • Booking appointments directly to calendars
  • Routing callers to the right team or person
  • Processing SMS messages and inquiries
Appointment Set

Incoming Lead: Auto Quote

ProspectAmanda Reed
AgencyNot shared
DetailsMoving from GEICO, 2 vehicles
ScheduleFriday at 10:00 AM
ActionInvites sent to David (Producer)
Process

Intelligent interaction, every time

1

Call arrives

Lorina answers every call instantly, introducing herself as your agency's AI receptionist.

2

Qualify the intent

She understands whether the caller needs a quote, has a claim, needs a certificate, or has a basic question.

3

Execute the task

Depending on intent, she can book a meeting, capture intake data, or answer a coverage question.

4

Intelligent routing

For urgent or complex needs, she routes the call to the appropriate team member with a context summary.

5

Team handoff

The agency receives a clean transcript and action items, ensuring seamless follow-up.

Scale & Efficiency

Your most reliable team member

Lorina never takes a sick day, never misses a detail, and treats every caller with the same professional courtesy, 24 hours a day, 365 days a year.

FAQ

Common questions

Does Lorina sound like a robot?

Lorina uses high-fidelity natural language synthesis, designed to sound helpful, professional, and warm.

Can she handle multiple calls at once?

Yes, Lorina can handle an unlimited number of concurrent calls, ensuring your front desk never 'rings busy.'

How does she book appointments?

She integrates directly with your existing calendar systems (like Outlook or Google Calendar) to find available slots.

Bring Lorina to your agency

Experience how AI call answering can transform your daily operations and lead capture efficiency.

Learn More About Lorina