Apps & Bits Apps & Bits for Insurance Agencies
Start with Lorina, your AI receptionist for calls, scheduling, and follow-ups. Then expand into quoting, renewals, servicing, and back-office automation.
Less software. More work done.
Meet Lorina, your AI receptionist
Front-desk coverage without more admin work
Lorina answers calls, responds by SMS, schedules appointments, captures lead details, and follows up when your team is busy.
Built for insurance agencies that cannot afford to miss calls, delay responses, or add more admin work.
Learn more about Lorina What Lorina handles
- Inbound calls and SMS
- Appointment scheduling and rescheduling
- Lead capture and qualification
- Missed-call follow-up
- Handoff to your team when needed
Inside your operations
Where time gets lost
Insurance agencies don't lack software. They suffer from too much of it.
- Calls, texts, and appointment requests create constant interruption and follow-up work
- Quoting, servicing, and renewals are too manual
- Teams bounce between portals, emails, CRM, and AMS
- New tools add friction instead of removing it
The Apps & Bits Portfolio
What We Build
We start with Lorina, then build AI-driven automation around the workflows that create the most manual work for your agency.
Methodology
Our Approach
We don't sell software. We build working systems.
Tailored for your agency
Custom automation designed around the systems and workflows your team already uses.
Built for messy inputs
Apps & Bits handles fragmented documents, emails, and operational handoffs that generic tools struggle with.
Human-supervised
The system supports staff judgment instead of replacing it, which matters for client service and compliance.
Continuously adapted
We refine the implementation as your agency processes change and new edge cases appear.
Process
How It Works
Discovery
We identify the operational bottlenecks, handoffs, and repetitive work consuming team time.
Build your first system
We usually start with Lorina, then implement the first automation around a real workflow rather than a demo use case.
Iterate and expand
Once the first system is working, we refine it and extend the approach to adjacent processes.
Value Drivers
AI Can Deliver Immediate Value
Document Processing → Automated Intake
AI extracts data from applications or emails and populates your AMS/CRM directly.
Information Retrieval → “Your Agency Google”
Ask one question and get accurate answers across all your internal systems and documents.
Policy Comparison → Automated Renewal Audit
Automatically flag changes in pricing, limits, or drivers at renewal time.
Meetings & Calls → Actionable Output
Convert client calls and meetings into actionable tasks and CRM updates automatically.
Contact
San Carlos, CA
Book a free AI audit or get in touchLimited availability for audits each month.